title: Privacy Policy description: Privacy Policy for DreamCraft Story app
Privacy Policy
Last Updated: January 1, 2025
1. Introduction
Welcome to DreamCraft Story! This Privacy Policy explains how Pii Mobile Limited ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you use our DreamCraft Story mobile application (the "App").
We are committed to protecting your privacy and ensuring the security of your personal information, especially when it comes to children's data.
2. Information We Collect
Information You Provide
- Account Information: Email address, username, and profile information
- User-Generated Content: Stories, illustrations, and other content you create
- Communications: Messages you send to our support team
Information Collected Automatically
- Device Information: Device type, operating system, and unique device identifiers
- Usage Data: How you interact with the App, features used, and time spent
- Log Data: IP address, browser type, and access times
Children's Privacy
- We do not knowingly collect personal information from children under 13
- For users aged 13-17, we require parental consent
- Parents can review, modify, or delete their child's information
3. How We Use Your Information
We use collected information to:
- Provide and maintain the App's functionality
- Personalize your experience and improve our services
- Communicate with you about updates and support
- Ensure the safety and security of our users
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
- With trusted third-party service providers who assist in operating our App
- These providers are contractually obligated to maintain confidentiality
Legal Requirements
- When required by law or to protect our rights
- To prevent fraud, security issues, or illegal activities
- In connection with a business transfer or acquisition
Parental Access
- Parents may request access to their child's information at any time
5. Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
6. Data Retention
We retain your information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
8. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data
- Opt-out: Opt out of certain data processing activities
9. Children's Rights
Parental Rights
Parents have the right to:
- Review their child's personal information
- Request deletion of their child's data
- Withdraw consent for data processing
- Object to certain data processing activities
Age-Appropriate Design
Our App is designed with children's privacy in mind:
- No behavioral advertising
- No collection of location data without consent
- Clear and understandable privacy notices
10. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
- Remember your preferences
- Analyze app usage and performance
- Provide personalized content
You can control cookie settings through your device settings.
11. Third-Party Services
Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy in the App
- Sending you an email notification
- Providing an in-app notification
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@dreamcraftstory.com
- Address: Pii Mobile Limited, Auckland, New Zealand
- Data Protection Officer: privacy@dreamcraftstory.com
14. Complaints
If you believe we have not handled your personal information appropriately, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
This privacy policy is designed to comply with privacy laws including GDPR, CCPA, and COPPA. Please consult with legal counsel for specific compliance requirements in your jurisdiction.