Privacy Policy
Last Updated: October 2, 2025
1. Introduction
Welcome to Dreamcraft Tale! This Privacy Policy explains how Pii Mobile Limited (“we,” “us,” or “our”) collects, uses, shares, and protects your information when you use our Dreamcraft Tale mobile application (the “App”).
We are committed to protecting your family’s privacy and keeping your personal information safe.
2. Our Approach to Children’s Privacy
Our App is designed for parents and children to enjoy together. All accounts are created and managed by parents or legal guardians. We do not require children to provide any personal information to use the App.
- Parental Responsibility: As a parent or guardian, you are responsible for all activity conducted through your account. Any user-generated content, such as stories or illustrations created by your child, is associated with your account.
- Age Requirements: You must be at least 18 years old (or the age of majority in your jurisdiction) to create an account.
3. Information We Collect
Information You Provide to Us
- Account Information: When you create an account, we collect your email address and username.
- Communications: If you contact our support team, we keep a record of our conversation.
Information Related to Your Child’s Use
While we do not require children to provide personal information, some data is generated through their interaction with the App. This data is always associated with the parent’s account and may include:
- User-Generated Content: This includes stories, drawings, and other creative content that you and your child create together. This content is stored as part of your account.
- Usage Data: We collect information on how the App is used, such as the features engaged with (e.g., stories read, illustrations selected) and the time spent on different activities. This helps us understand which features are most popular and improve the App experience for everyone. This data is anonymized and aggregated where possible.
Information We Collect Automatically
- Device Information: We collect basic information about your device, like its type and operating system.
- Log Data: Like most apps, we automatically collect your IP address and when you accessed the app.
4. How We Use Your Information
We use the information we collect to:
- Run and maintain the App.
- Personalize and improve your experience.
- Communicate with you about updates or to provide support.
- Keep our App and users safe and secure.
- Meet our legal obligations.
5. How We Share Your Information
We do not sell, trade, or rent your personal information. We only share your information in the following situations:
- With Service Providers: We work with trusted partners who help us operate the App (like hosting services). They are required by their contracts to keep your information secret.
- For Legal Reasons: We may share information if required by law, to protect our rights, or to prevent illegal activity.
- If We Sell Our Business: If we sell or merge our company with another, your information may be transferred as part of that deal.
6. Your Rights and Controls as a Parent
We believe in empowering parents to manage their family’s digital footprint. As the account holder, you have the following rights regarding the data associated with your account, including content created by your child:
- Right to Access and Review: You can request a copy of the information associated with your account, including any user-generated content, at any time.
- Right to Correct: If you believe any information in your account is inaccurate, you have the right to request a correction.
- Right to Delete: You have the right to request the deletion of your account and all associated data, including any stories or illustrations created.
- Right to Withdraw Consent: You can withdraw your consent for us to collect and process data by deleting your account. This will remove all associated information from our systems.
- How to Exercise Your Rights: To exercise any of these rights, please contact us at privacy@dreamcraftale.com. We will respond to your request in a timely manner.
7. Data Security
We use industry-standard security measures to protect your information, including encryption and regular security checks. Only authorized personnel have access to personal information.
8. Data Retention
We keep your information only as long as we need it to provide the App, comply with the law, or resolve disputes.
9. Transferring Your Data to Other Countries
Your information may be stored and processed in countries other than your own. We ensure that proper safeguards are in place for these transfers.
10. Cookies and Tracking Technologies
We may use cookies and similar technologies to remember your settings and understand how you use the App. You can control these through your device settings.
11. Third-Party Services
Our App may link to other websites or services. We are not responsible for their privacy practices.
12. Changes to This Privacy Policy
We may update this policy. If we make significant changes, we will notify you by email or with an in-app message.
13. Contact Us
If you have questions, please contact us:
- Email: privacy@dreamcraftale.com
- Address: Pii Mobile Limited, Auckland, New Zealand
- Data Protection Officer: privacy@dreamcraftale.com
14. Complaints
If you have a concern, you have the right to complain to the data protection authority in your country.
This privacy policy is designed to comply with privacy laws including GDPR, CCPA, and COPPA. Please consult with legal counsel for specific compliance requirements in your jurisdiction.